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Our Local Community

Our environmental commitment extends to our local community and the local economy. We employ a local workforce and use local tradespeople and other suppliers where possible.
We promote local products, services, and attractions to all visitors to our 7 parks as well as on our website and other digital channels. We regularly provide sponsorship and accommodation prizes to local events. We are dedicated to attracting visitors to The Tweed and have and will continue to invest in enhancing the visitor experience with local community projects.

Our ‘sustainability pledge’ is communicated to all staff members and park visitors and we actively encourage sustainable behaviour at home as well as in the parks.

By 2023 we pledge to:

  • Reduce our water consumption by 20%.
  • Reduce our power consumption by 20%.
  • Transition to renewable energy options where possible.
  • Reduce our landfill waste by 20%.
  • Protect the natural biodiversity in our parks by planting native species.
  • Protect the wildlife in our parks by informing all visitors of ‘care’ zones. 



Sustainability Pledge Icon

We will do this by:


Raw material & recycling

  • Provide different bins in all parks to separate general and recyclable waste produced by guests and staff – collected by Contractors.
  • Use recycled and/or sustainable building materials wherever possible.
  • Review chemical usage in parks to attain minimal environmental impact.
  • Electronic filing instead of paper filing, use recycled paper for printing and in-house printing on scrap paper.
  • Shred unwanted paper documents and compost for use in our parks.
  • Collect and provide local charities with glass bottles as a means of fundraising.
  • Provide a book swap library for guests in all parks.
  • Cabin furniture is donated to charity when replaced.
  • Provide an area for guests to recycle unwanted holiday purchases, e.g. buckets and spades, beach umbrellas, for use by future guests.
  • Recyclable hand towels are provided in place of hand dryers.

Water, Energy & Fuel

  • Monitor water consumption through state-of-the-art leak detection technology.
  • Foster relationships with local environmental groups to achieve outcomes for environmentally sensitive locations.
  • Locate rainwater tank at every park to collect rainwater, used to water the gardens and clean down the cabin and facility exteriors.
  • Fit low energy light bulbs to all cabins, Surfari tents, office buildings, and park facilities.
  • Install motion detectors to park facilities such as camp kitchen and laundry.
  • All park managers receive a Fitbit and are encouraged to gift their staff as well, to track steps and energy burned – this increases their health and reduces the unnecessary use of park maintenance vehicles.
  • When necessary and available, use the electric golf buggy for moving around the park (not available at all parks).
  • Guests are politely requested to keep shower times to a minimum.
  • Air conditioning is provided in all cabins and guests are reminded to turn off if the cabin is unattended and use natural ventilation when possible.
  • Linen is washed by an external company.
  • Cabin shampoo bottles - refill.

Nature & Wildlife

  • Identify reserves with significant vegetation and prepare vegetation management plans.
  • Preservation of native Australian species.
  • Rainwater collected and used to water park gardens.
  • If necessary to remove vegetation, this is woodchipped for use in park gardens.
  • We are committed to protecting the Bush Stone-Curlew, an endangered bird species that had only one recorded pair in existence by the NSW National Parks and Wildlife Service in 1988.
  • The endangered Bush Stone-curlew now has a recorded 26 breeding pairs in the Tweed Shire, many of which have set up camp across six of the seven Tweed Holiday Parks including Tweed Heads, Fingal Head, Kingscliff North, Hastings Point, Pottsville North and Pottsville South.
  • Working with The Tweed Council to establish a rail trail, making a disused rail line into a place for walkers, cyclists, runners to enjoy.
  • We have planted specific plants for the Richmond Birdwing Butterfly.